Conflict Management Online Course
Join our virtual, live instructor-led session and master Conflict Management Training from anywhere in the world.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
Workplace Conflict Foundations
Conflict Styles and Self-Awareness
Emotional Intelligence in Conflict
Communication for Resolution
Interest-Based Negotiation
Difficult Conversations and Mediation
Team Conflict and Reporting
Market-specific guidance for Botswana
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Tools and platforms relevant to this field
4Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.
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SeamlessHR SeamlessHRUsed by Botswana enterprises to manage end-to-end HR processes, including performance management and grievance tracking modules.
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Sage HR SageA modular cloud-based suite popular in Botswana for managing employee feedback, performance reviews, and organizational clarity.
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BambooHR BambooHRUtilized for its localized regional settings and employee experience tools that help track workplace sentiment and conflict triggers.
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iHRIS IntraHealth InternationalSpecifically used within the Botswana health sector to manage workforce data and address personnel-related friction in clinical environments.
Real-World Case Studies from Botswana
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The 2011 Botswana Public Sector Strike 2011Botswana Federation of Public Sector Unions (BOFEPUSU)
A two-month legal strike over wage disputes that exposed frailties in Botswana's industrial relations system. The conflict involved the Department of Public Service Management and thousands of public servants, leading to court battles over 'essential services' designations.
The strike resulted in the dismissal of thousands of workers (later partially reinstated) and led to significant legal reforms regarding the definition of essential services and the right to strike in the public sector.
View source
Where this course runs
Conflict Management Training is delivered in the cities below — pick the one that fits your schedule.
