Engaging Communities in Program Design and Implementation Online Course

Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.

• NVivo Lumivero
  Used by Canadian public health units and community organizations to code and analyze qualitative data from focus groups, interviews, and community consultations, supporting evidence-based and participatory program design.
• Tableau Salesforce, Inc.
  Adopted by Canadian governments and nonprofits to build interactive dashboards that visualize community indicators and program results, enabling participatory monitoring and learning with stakeholders.
• Microsoft Power BI Microsoft Corporation
  Common in Canadian public sector and NGOs for integrating administrative and survey data into accessible dashboards that can be shared with communities and funders for MEAL and accountability.
• Hootsuite Hootsuite Inc.
  Developed in Canada and widely used by Canadian agencies and nonprofits to manage social media engagement and monitor online sentiment from communities during program design and implementation.
• Sprinklr Sprinklr, Inc.
  Used by larger Canadian institutions to conduct AI-enabled social listening and sentiment analysis across digital channels, informing community engagement strategies and message testing.

• Vancouver's Downtown Eastside community engagement in supervised injection services 2017
  Vancouver Coastal Health

  Vancouver Coastal Health worked with residents, people who use drugs, and community organizations in the Downtown Eastside to co-design and implement supervised consumption and injection services. Engagement included community advisory structures and ongoing dialogue to shape how services were delivered in a highly impacted neighbourhood.

  Community-informed design contributed to increased uptake of supervised injection services and helped reduce public drug use and overdose risk in the area, while building greater local support for harm reduction facilities.

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• Community co-design in Ontario Health Teams 2019
  Ontario Ministry of Health

  As part of the creation of Ontario Health Teams, the Ontario Ministry of Health required teams to demonstrate how patients, families, caregivers, and community members were meaningfully engaged in co-designing care models and governance structures.

  Many Ontario Health Teams developed patient and family advisory councils and embedded co-design practices into planning and implementation, helping align services with local needs and improving coordination for complex patients.

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