Virtual Training
Humanitarian, Gender Equality, and Social Protection
Employee Assistance Programs (EAP) Online Course
Join our virtual, live instructor-led session and master Employee Assistance Programs (EAP) Training from anywhere in the world.
5 Days
Duration
Live Online
Delivery
12 Dates
Available
Certificate
Included
Master employee assistance programs training to strengthen support, improve resilience, and deliver measurable wellbeing outcomes through practical frameworks.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| EAP-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| EAP-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| EAP-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| EAP-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| EAP-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| EAP-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
1
EAP Foundations and Risk Context
2
Needs Assessment and Baseline Data
3
EAP Service Design
4
Manager Referral Protocols
5
Vendor Governance with SLA
6
Engagement, Communication, and Technology
7
Reporting and Continuous Improvement
Market-specific guidance for Switzerland
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Tools and platforms relevant to this field
4Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.
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Microsoft Teams MicrosoftUsed to run confidential manager check-ins, remote wellbeing conversations, and referral coordination across distributed teams.
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ServiceNow ServiceNowUsed to route employee support requests, track case workflows, and manage escalation pathways while preserving access controls.
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Workday WorkdayUsed to connect HR case handling, benefits administration, and workforce data needed for EAP reporting.
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Power BI MicrosoftUsed to build utilization and outcome dashboards for leadership reporting without exposing personal data.
Where this course runs
Employee Assistance Programs (EAP) Training is delivered in the cities below — pick the one that fits your schedule.
