Conflict Management Online Course
Join our virtual, live instructor-led session and master Conflict Management Training from anywhere in the world.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
Workplace Conflict Foundations
Conflict Styles and Self-Awareness
Emotional Intelligence in Conflict
Communication for Resolution
Interest-Based Negotiation
Difficult Conversations and Mediation
Team Conflict and Reporting
Market-specific guidance for Colombia
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Tools and platforms relevant to this field
2Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.
-
Factorial Factorial HRUsed by Colombian SMEs to manage internal communications and document incidents related to the Comité de Convivencia Laboral.
-
Thomas-Kilmann Conflict Mode Instrument (TKI) The Myers-Briggs CompanyThe standard assessment tool used by Colombian corporate trainers to help managers identify their natural response to conflict (Competing, Collaborating, etc.).
Real-World Case Studies from Colombia
1-
Labor Relations and Dialogue Model Implementation 2023Ecopetrol S.A.
Ecopetrol implemented a structured Labor Relations Model (Modelo de Relacionamiento Laboral) designed to manage internal conflicts and collective bargaining through permanent dialogue tables and mediation protocols.
The company reported a significant reduction in labor-related work stoppages and improved internal climate indicators by formalizing conflict resolution paths between management and unions.
View source
Where this course runs
Conflict Management Training is delivered in the cities below — pick the one that fits your schedule.
