Virtual Training
PECB Quality and Management
ISO/IEC 20000 Lead Implementer Online Course
Join our virtual, live instructor-led session and master ISO/IEC 20000 Lead Implementer from anywhere in the world.
5 Days
Duration
Live Online
Delivery
8 Dates
Available
Certificate
Included
Master ISO/IEC 20000-1 to implement service management systems, deliver measurable value, and earn your PECB Lead Implementer credential.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| ITSM-03 | Mon - Fri (5 Days) | USD 1,600 | Reserve my seat → Register my team → | ||
| ITSM-03 | Mon - Fri (5 Days) | USD 1,600 | Reserve my seat → Register my team → | ||
| ITSM-03 | Mon - Fri (5 Days) | USD 1,600 | Reserve my seat → Register my team → | ||
| ITSM-03 | Mon - Fri (5 Days) | USD 1,600 | Reserve my seat → Register my team → | ||
| ITSM-03 | Mon - Fri (5 Days) | USD 1,800 | Reserve my seat → Register my team → | ||
| ITSM-03 | Mon - Fri (5 Days) | USD 1,800 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
1
Introduction to ISO/IEC 20000 Series and SMS Initiation
2
SMS Implementation Planning and Resource Management
3
Core SMS Implementation and Operational Processes
4
SMS Monitoring, Improvement, and Certification Preparation
5
Certification Examination
Where this course runs
ISO/IEC 20000 Lead Implementer is delivered in the cities below — pick the one that fits your schedule.
