For Ghanaian teams launching digital services, the discipline of empathising, prototyping, and testing helps prevent investment in features that do not solve a real customer problem.
Accra, Ghana
Customer Experience, Sales, and Marketing Excellence
Design Thinking Training Course
West Africa's innovation gateway — where heritage, hospitality, and tech training converge
5 Days
Duration
In-Person
Delivery
12 Dates
Available
Certificate
Included
Master Design Thinking to solve complex problems, drive user-centric innovation, and accelerate product development through the Double Diamond framework.
Upcoming In-Person Schedules in Accra
Reserve Your Spot Today — Pay When You're Ready!
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| DES-01 | Mon - Fri (5 Days) | USD 5,950 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 5,950 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 5,950 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 5,950 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 5,950 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 5,950 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
1
Foundations of Human-Centered Design
2
The Discovery Phase
3
Defining the Problem
4
Ideation Strategies
5
Prototyping for Validation
6
User Testing and Iterative Refinement
7
Service Design and Ecosystem Mapping
8
Integrating Design Thinking with Agile and Lean
9
Inclusive Design and Ethical Frameworks
10
Scaling Innovation and Stakeholder Buy-in
11
Final Synthesis and Action Planning
12
Reporting and Communicating Design Impact
Market-specific guidance for Ethiopia
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Training visit intelligence for Accra
Practical notes for confirmed delegates: arrival, venue expectations, after-class options, and on-the-ground considerations.
Optional after-class stops
8
heritage
Kwame Nkrumah Memorial Park and Mausoleum
Memorial park and museum honouring Ghana's first president and independence leader, set in landscaped gardens with fountains in central Accra.
heritage
Independence Square (Black Star Square)
Vast public plaza featuring the Independence Arch and Black Star Gate, a powerful symbol of Ghana's 1957 independence from Britain.
culture
Jamestown
Historic 17th-century neighbourhood with colonial-era architecture, a colourful fishing harbour, the Jamestown Lighthouse, and vibrant street art.
food
Makola Market
Accra's sprawling central market offering fabrics, fresh produce, street food, and handmade crafts — an immersive window into everyday Ghanaian life.
culture
National Museum of Ghana
Located on Barnes Road, the museum showcases Ghana's prehistoric heritage, local crafts, and cultural history through well-curated exhibits.
culture
W.E.B. Du Bois Center
Cultural and research centre dedicated to Pan-Africanism, housed in the former home and final resting place of the African-American scholar and activist.
leisure
Labadi Beach
Accra's most popular beach, known for live drumming, horseback rides, grilled seafood, and energetic weekend vibes along the Atlantic coast.
nature
Aburi Botanical Gardens
A peaceful 19th-century garden retreat in the Akwapim Hills just outside Accra, featuring tropical plants, walking trails, and cool hilltop breezes.
Local demand signals 5
Sector-level context showing where this capability is relevant in Accra.
Fintech & Mobile Money
Ghana's mobile money ecosystem is one of the largest in West Africa. Delegates in governance, risk, or digital-payments training benefit from proximity to regulators and fintech innovators.
Technology & Innovation Hubs
Accra hosts over 100 innovation hubs and incubators. Tech-focused delegates can visit co-working spaces, accelerators, and the Google AI Ghana research centre for real-world context.
Agritech
Agriculture remains central to Ghana's economy, and Accra-based agritech startups are applying data and mobile platforms to improve supply chains and farmer livelihoods.
Healthtech & Pharmaceuticals
mPharma, headquartered in Accra, operates across multiple African countries, making the city relevant for delegates studying health-sector innovation and supply-chain management.
International Trade & Policy
The AfCFTA Secretariat is headquartered in Accra, making the city a focal point for delegates studying trade policy, cross-border commerce, and continental economic integration.
Training venue
Accra offers a range of international-standard hotels and conference facilities in areas such as Airport City, Cantonments, and East Legon, suitable for professional training events. Venues typically provide air-conditioned meeting rooms, AV equipment, and catering services.
Getting there
Direct Ethiopian Airlines service operates from Addis Ababa Bole International Airport (ADD) to Kotoka International Airport (ACC) in Accra, taking about 6 hours. If departing from Ethiopia, the likely routing is nonstop from Addis Ababa on Ethiopian Airlines; otherwise the itinerary would connect via Addis Ababa.
Visa
Most non-African passport holders require a visa obtained in advance from a Ghanaian embassy or consulate; Ghana also offers a Visa on Arrival (Emergency Entry Visa) at Kotoka International Airport, but this requires pre-approval from the Ghana Immigration Service arranged by a host in Ghana before travel. Citizens of all African Union member states can enter Ghana visa-free. Confirm current requirements with the nearest Ghanaian diplomatic mission — visa rules vary by passport.
Safety
Accra is generally considered one of the safer capital cities in West Africa; however, delegates should exercise normal urban precautions — avoid displaying valuables, use reputable transport, and stay aware of surroundings in crowded markets. Carry a copy of your passport and Yellow Fever vaccination certificate at all times.
Internet
Reliability: average
Weather year-round
- Apr 33/26°C The warmest month; onset of the rainy season with increasing humidity (78%) and afternoon showers.
- Jan 32/25°C Hot and dry with low humidity (73%); the driest month with minimal rainfall. Harmattan haze possible.
- Jul 29/24°C Cooler and overcast; mid-year dry break between the two rainy peaks. High humidity (87%) but less rain than June.
- Oct 31/24°C Second rainy season with moderate showers (approx. 145 mm); warm and humid (82%).
Where this course runs
Design Thinking Training is delivered in the cities below — pick the one that fits your schedule.
