Conflict Management Online Course
Join our virtual, live instructor-led session and master Conflict Management Training from anywhere in the world.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
Workplace Conflict Foundations
Conflict Styles and Self-Awareness
Emotional Intelligence in Conflict
Communication for Resolution
Interest-Based Negotiation
Difficult Conversations and Mediation
Team Conflict and Reporting
Market-specific guidance for Mali
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Tools and platforms relevant to this field
2Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.
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Sage 100cloud Sage GroupThe dominant accounting and HR management software in Francophone Africa, used for documenting payroll-related disputes and employee records in Mali.
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Microsoft Teams MicrosoftWidely adopted by international NGOs and mining firms in Bamako for conducting remote mediation sessions and documenting conflict resolution meetings.
Real-World Case Studies from Mali
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Resolution of the Loulo-Gounkoto Mining Complex Dispute 2025Barrick Gold Corporation
A multi-year conflict involving regulatory changes, asset seizures, and the detention of employees was resolved through high-level mediation and a comprehensive settlement agreement. The dispute centered on the application of the 2023 Mining Code and fiscal disagreements between the operator and the Malian state.
The parties reached a $430 million settlement in late 2025, leading to the release of detained staff, the withdrawal of ICSID arbitration claims, and the restoration of operational control to the company.
View source
Where this course runs
Conflict Management Training is delivered in the cities below — pick the one that fits your schedule.
