Customer Experience, Sales, and Marketing Excellence Mauritius

Consultative and Solution Selling Training Course

Consultative and solution selling training is a practical sales capability program that helps you diagnose client needs, shape tailored recommendations, and move opportunities forward with trust. It enables professionals to qualify stakeholders, run structured discovery conversations, and present value-based proposals that support repeat business. In complex B2B selling, buyers expect more than product features, and teams that still rely on generic pitches often lose deals to competitors who map needs more precisely, use questioning frameworks, and build stronger account plans. This consultative and solution selling training aligns with modern sales execution pressures such as CRM-driven pipeline visibility, remote buying committees, and AI-assisted account research, while grounding the work in real selling tools and behaviors.

The course is designed for account executives, business development managers, sales engineers, key account managers, and commercial leaders who need better discovery, cleaner qualification, stronger objection handling, and more credible solution positioning. Consultative and solution selling training is a client-centered sales approach that uses structured discovery, opportunity qualification, solution mapping, and value framing to match client problems with commercially viable offers. It involves asking high-gain questions, analysing buying signals, aligning stakeholders, and building proposals that reflect the client’s operational priorities. By the end, you will be able to produce discovery plans, stakeholder maps, value propositions, opportunity scorecards, and account growth actions that make your selling more disciplined and commercially effective.

Duration
5 Days
Duration
Certificate
Certificate
Included
Delivery
Instructor-Led
Delivery
Level
Intermediate
Level
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Training Options

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Live Online Training

Join from anywhere with interactive virtual sessions

Starts
Ends
Weekend (4 Wks)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850

Classroom Training

In-person sessions at premier locations

Nairobi Kenya
Mon - Fri
5 Days
USD 1,600
Kigali Rwanda
Mon - Fri
5 Days
USD 1,900
Dubai United Arab Emirates (UAE)
Mon - Fri
5 Days
USD 4,100
Abuja Nigeria
Mon - Fri
5 Days
USD 2,800
Customized Content
Team Training
Flexible Dates

In-person training at our premier venues — pick a city and date that works for you.

Location Duration Fee Language
Nairobi, Kenya Mon - Fri (5 Days) USD 1,600 English See dates & reserve →
Kigali, Rwanda Mon - Fri (5 Days) USD 1,900 English See dates & reserve →
Dubai, United Arab Emirates (UAE) Mon - Fri (5 Days) USD 4,100 English See dates & reserve →
Abuja, Nigeria Mon - Fri (5 Days) USD 2,800 English See dates & reserve →
Addis Ababa, Ethiopia Mon - Fri (5 Days) USD 2,400 English See dates & reserve →
Zanzibar, Tanzania Mon - Fri (5 Days) USD 2,400 English See dates & reserve →
Mombasa, Kenya Mon - Fri (5 Days) USD 1,700 English See dates & reserve →
Cape Town, South Africa Mon - Fri (5 Days) USD 3,900 English See dates & reserve →
Johannesburg, South Africa Mon - Fri (5 Days) USD 3,500 English See dates & reserve →
Pretoria, South Africa Mon - Fri (5 Days) USD 3,300 English See dates & reserve →
Kampala, Uganda Mon - Fri (5 Days) USD 1,900 English See dates & reserve →
Lagos, Nigeria Mon - Fri (5 Days) USD 2,500 English See dates & reserve →
Arusha, Tanzania Mon - Fri (5 Days) USD 2,000 English See dates & reserve →
Dar es Salaam, Tanzania Mon - Fri (5 Days) USD 1,900 English See dates & reserve →
Accra, Ghana Mon - Fri (5 Days) USD 3,800 English See dates & reserve →
Naivasha, Kenya Mon - Fri (5 Days) USD 1,700 English See dates & reserve →

Live, instructor-led sessions you can join from anywhere — pick the next start date below.

Code Start Date End Date Duration Fee
CSS-01 Weekend (4 Weeks) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →

Our instructor comes to your office — same curriculum and accredited certificate, with case studies built around the work your team actually does.

Team Training

Train your entire team together in a familiar environment for better collaboration

Fully Customized

Content tailored to your industry, tools, and specific business challenges

Cost Effective

Save on travel & accommodation costs when training multiple employees

Flexible Scheduling

Choose dates that work best for your team's availability and projects

How It Works
1
Request a Quote

Tell us about your team size, preferred dates, and training goals

2
Get a Custom Proposal

Receive a tailored training plan and competitive pricing within 24 hours

3
We Come to You

Our certified trainer arrives ready to deliver impactful, hands-on training

Ready to upskill your team on Consultative and Solution Selling Training?

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About the Course

Organizations do not just want sales activity; they want consultative and solution selling that helps their teams prove commercial relevance, protect margin, and shorten deal uncertainty. To do that, you need to demonstrate discovery discipline, stakeholder mapping, opportunity qualification, objection handling, solution alignment, and account planning, all of which become far more reliable when you apply structured methods rather than improvisation. This course draws on proven sales execution logic, including MEDDICC for qualification discipline, SPIN Selling for discovery depth, and value-based selling practices that keep the conversation anchored to client outcomes.

The course turns scattered selling habits into a repeatable system you can use in live deals. You will practice discovery questioning, stakeholder mapping, solution-fit analysis, account planning, and proposal framing, while being introduced to broader account-based selling and CRM-enabled pipeline management at an operational level. This consultative and solution selling training teaches you how to structure client conversations, document buying criteria, and connect product capabilities to measurable business value so you can advance opportunities with greater confidence. What you will learn: how to diagnose client needs, qualify opportunities with MEDDICC-style discipline, and present solution options that reflect the client’s priorities. You will practice live role-plays, objection handling, and proposal structuring, while learning how to use account plans and value maps to support follow-up actions.

The reality for many sales teams is that buying committees are larger, decision cycles are longer, and internal pressure to hit targets often collides with the need to sell responsibly. This course is designed for professionals who must balance revenue goals, client trust, and internal forecasting discipline under those conditions, whether they work in direct sales, channel selling, consulting, technical sales, or account management. You will leave with practical working outputs that support day-to-day execution instead of abstract theory.


Target Audience

This course is designed for sales professionals who manage discovery, qualification, solution framing, and account growth in complex selling environments.

  • Account Executives managing consultative deal progression and client discovery
  • Business Development Managers qualifying opportunities and shaping first conversations
  • Key Account Managers growing relationships and expanding existing accounts
  • Sales Engineers translating technical capabilities into client-specific solution value
  • Commercial Managers overseeing pipeline quality and proposal discipline
  • Solution Consultants supporting stakeholder analysis and recommendation design
  • Inside Sales Representatives handling high-volume qualification and discovery calls
  • Client Relationship Managers strengthening retention through value-based conversations
  • Sales Directors improving team effectiveness in consultative selling execution
  • Bid and Proposal Managers aligning proposals with buyer needs and evaluation criteria

Course Objectives

This course equips you to plan, execute, and measure consultative and solution selling initiatives that improve qualification, strengthen client trust, and support revenue growth.

  • Assess current opportunities using MEDDICC qualification criteria and CRM pipeline data.
  • Apply SPIN Selling questioning techniques to uncover client pain, impact, and buying triggers.
  • Design stakeholder maps and decision-journey charts for complex B2B deals.
  • Build tailored value propositions and solution narratives from client discovery notes.
  • Evaluate proposals against client requirements, buying criteria, and solution-fit assumptions.
  • Navigate objections, procurement pressure, and multi-stakeholder concerns with evidence-based responses.
  • Implement account plans and opportunity scorecards using CRM workflows and pipeline metrics.
  • Synthesize discovery findings into executive-ready proposal summaries and follow-up action briefs.

Requirements & Prerequisites

Participants should have at least two years of sales, account management, business development, or client-facing experience. A working understanding of pipeline stages, CRM usage, and basic commercial proposal development is recommended. No coding or programming is required. If you bring live account examples, a laptop, and access to your current opportunity notes or CRM fields, you will get more value from the practical exercises.


Local Application and Business Return

How participants can apply the training in local operating conditions, and the return their organisation can plan for.

How participants apply this

Participants apply this course by preparing sharper discovery plans before client meetings, identifying the economic and operational drivers behind a request, and adjusting questions to each stakeholder’s role. They use qualification frameworks to decide whether an opportunity is worth pursuing, and they build account plans that reflect decision-maker influence, procurement concerns, and likely objections. In day-to-day selling, they turn generic product talks into value-based conversations that connect client pain points to a practical solution. They also use the approach to improve follow-up, proposal writing, and renewal or expansion conversations with existing accounts.

Expected ROI

Within 6–12 months, organisations usually see cleaner qualification, fewer time-wasting pursuits, and more consistent pipeline discipline. Teams often improve proposal relevance and are better able to defend pricing because they can tie recommendations to client outcomes rather than features. Managers benefit from more predictable coaching conversations because deals are assessed against a common process instead of individual seller intuition. The practical effect is typically better conversion on the right opportunities and stronger account growth over time.

Training Methodology

This is a practical, outcome-driven course designed to turn consultative and solution selling training into measurable action and credible reporting.

Methodology includes:

  • Calculate opportunity quality using MEDDICC scoring sheets and CRM deal fields.
  • Role-play late-stage buying committee scenarios with procurement and technical stakeholders.
  • Assess call quality with SPIN Selling and a structured discovery checklist.
  • Map stakeholder influence using a decision-center diagram and approval path chart.
  • Analyze case patterns from SaaS, professional services, manufacturing, and telecommunications sales.
  • Build a client-specific value proposition canvas under time and proposal constraints.
  • Challenge current selling habits using pipeline evidence, loss reasons, and conversion benchmarks.

Upcoming Sessions

Next available dates worldwide

Virtual

(Zoom) Training
USD 850
22nd Jun-26th Jun 2026

Nairobi

Kenya
USD 1,600
27th Jul-31st Jul 2026

Kigali

Rwanda
USD 1,900
6th Jul-10th Jul 2026

Dubai

United Arab Emirates (UAE)
USD 4,100
29th Jun-3rd Jul 2026

Abuja

Nigeria
USD 2,800
22nd Jun-26th Jun 2026

Addis Ababa

Ethiopia
USD 2,400
29th Jun-3rd Jul 2026

Zanzibar

Tanzania
USD 2,400
6th Jul-10th Jul 2026

Mombasa

Kenya
USD 1,700
29th Jun-3rd Jul 2026

Cape Town

South Africa
USD 3,900
27th Jul-31st Jul 2026

Johannesburg

South Africa
USD 3,500
6th Jul-10th Jul 2026

Pretoria

South Africa
USD 3,300
20th Jul-24th Jul 2026

Kampala

Uganda
USD 1,900
27th Jul-31st Jul 2026

Lagos

Nigeria
USD 2,500
29th Jun-3rd Jul 2026

Certification

Recognized credentials that advance your career

Participants who complete the Consultative and Solution Selling Training Program earn a Trainingcred Certificate of Achievement, demonstrating professional competence and alignment with global standards in learning and development.

NITA Accredited

Accredited by the National Industrial Training Authority, ensuring programs meet nationally recognized standards of quality and relevance.

CPD Certified

Recognized by the CPD Certification Service, ensuring every program meets internationally benchmarked standards of professional excellence.

Why this course earns its place on your CV

Accredited training, practitioner trainers, and peers on the same career track — the three things real expertise is built on.

Effective Learning & Skill Development

  • Build expertise with structured, outcome-driven learning.
  • Equip individuals and teams with skills that grow with industry needs.
  • Reinforce learning through real-world scenarios, case studies and practical exercises.

Career Growth & Professional Advancement

  • Apply what you learn with a proven methodology that ensures lasting impact.
  • Develop immediately usable skills that translate directly into workplace success.
  • Gain the expertise needed for career advancement and leadership roles.

Training Optimization & Learning Excellence

  • Tailor training to industry-specific challenges and organizational goals.
  • Use data-driven insights and automation to enhance training effectiveness.
  • Evaluate progress and ensure long-term learning success.

Real Results from Real Professionals

Thousands of professionals have transformed their careers through our training programs. Now, it's your turn.

Local market advisory

Course relevance for Mauritius

A country-specific view of market pressure, regulatory context, and practical business return behind this training.

  • Market context
  • Regulatory fit
  • Business application

Why this course matters in Mauritius

A market-specific advisory on the operating pressures this course helps teams address.

Consultative and solution selling matters in Mauritius because many commercial teams sell into buying committees that expect sector-specific insight, not generic product pitches. In a small, relationship-driven market, stronger discovery, stakeholder mapping, and value framing help teams protect margins, shorten stalled deals, and win repeat business. The course is most relevant for account executives, business development managers, key account managers, sales engineers, and commercial leaders who need a more disciplined way to qualify opportunities and shape proposals. It supports better decisions on where to invest sales effort, which accounts to grow, and which opportunities to exit earlier.
Complex B2B selling rewards diagnosis

For Mauritian firms selling services, technology, finance, training, or outsourcing solutions, the value is in uncovering the buyer’s operational problem early and linking it to a credible commercial outcome.

Relationship selling needs structure

In a market where reputation and trust matter, consultative selling helps teams move beyond informal relationship management and use repeatable discovery, qualification, and objection-handling methods.

Proposal quality affects win rate

Sales teams that can map stakeholders, articulate business impact, and tailor recommendations are better placed to produce proposals that stand up to procurement review and internal buying scrutiny.

This training is timely because B2B buyers increasingly expect evidence-based recommendations, clearer ROI, and tighter alignment to operational priorities. It is also relevant where remote decision-making and CRM-driven pipeline management make structured sales execution more important than ad hoc selling.

Frequently Asked Questions

Got questions? We've gathered the answers to common queries to help you feel confident and informed.

It is most useful for account executives, business development staff, key account managers, sales engineers, and commercial managers. It also helps anyone who sells complex services or solutions to multiple stakeholders.

Consultative selling starts with diagnosis: understanding the client’s problem, constraints, and priorities before recommending a solution. Product pitching leads with features and assumes the buyer already knows what they need.

Typical outputs include discovery plans, stakeholder maps, value propositions, opportunity scorecards, and account growth actions. These tools help sellers make decisions about qualification, next steps, and proposal design.

Yes. It is especially useful where decisions involve several stakeholders, formal procurement, and documented value justification. The same structured approach improves clarity in both large private-sector deals and public-sector opportunities.

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Barbours
Bank of Rwanda
RFA
Dahabshil Bank
Dorcas Aid
Finn Church Aid
KCB Foundation
Ministry of Education Saudi Arabia
NSSF Uganda
RBA
Reserve Bank of Malawi
WASREB Kenya
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