Loyalty Programs & Customer Retention Online Course
Join our virtual, live instructor-led session and master Loyalty Programs & Customer Retention Training from anywhere in the world.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| LPR-05 | Weekend (4 Weeks) | USD 850 | Reserve my seat → Register my team → | ||
| LPR-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| LPR-05 | Weekend (4 Weeks) | USD 850 | Reserve my seat → Register my team → | ||
| LPR-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| LPR-05 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| LPR-05 | Weekend (4 Weeks) | USD 850 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
Economics of Retention and CLV Foundations
Data Segmentation with RFM Analysis
Loyalty Program Architecture and Design
Behavioral Economics and Gamification
AI, Personalization, and Retention Tech
Financial Modeling and Liability Management
Omnichannel Integration and Service Recovery
Retention Content and Communication Strategy
Privacy, Ethics, and Data Governance
Strategy Synthesis and Executive Reporting
Where this course runs
Loyalty Programs & Customer Retention Training is delivered in the cities below — pick the one that fits your schedule.























