Accra, Ghana Leadership, People, and Organizational Management

Conflict Management Training Course

West Africa's innovation gateway — where heritage, hospitality, and tech training converge

5 Days Duration
In-Person Delivery
2 Dates Available
Certificate Included
Master conflict management training to reduce escalation, resolve disputes faster, and strengthen team trust through practical frameworks.

Upcoming In-Person Schedules in Accra

Reserve Your Spot Today — Pay When You're Ready!

Code Start Date End Date Duration Fee
CMT-21 Mon - Fri (5 Days) USD 5,950 Reserve my seat → Register my team →
CMT-21 Mon - Fri (5 Days) USD 5,950 Reserve my seat → Register my team →
Training Date
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5 Days
USD 5,950
CMT-21
Training Date
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5 Days
USD 5,950
CMT-21

Here's What You'll Learn

Each module tackles real challenges you face in your role

1

Workplace Conflict Foundations

2

Conflict Styles and Self-Awareness

3

Emotional Intelligence in Conflict

4

Communication for Resolution

5

Interest-Based Negotiation

6

Difficult Conversations and Mediation

7

Team Conflict and Reporting

Market-specific guidance for Papua New Guinea

A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.

Tools and platforms relevant to this field

3

Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.

  • Persol HR Persol Systems Limited
    A leading Ghanaian-developed HRIS used to manage employee relations, grievance tracking, and compliance with the Labour Act 2003.
  • Thomas-Kilmann Conflict Mode Instrument (TKI) The Myers-Briggs Company
    Widely utilised by Ghanaian HR practitioners to assess individual conflict-handling styles (Competing, Collaborating, Compromising, Avoiding, and Accommodating).
  • SAP S/4HANA SAP SE
    Deployed in major Ghanaian sectors like Oil & Gas and Banking to standardise performance management and reduce role ambiguity, a primary trigger for workplace conflict.

Real-World Case Studies from Papua New Guinea

2
  • UTAG vs. National Labour Commission Strike Impasse 2022
    University Teachers Association of Ghana (UTAG)

    A prolonged industrial action over conditions of service and the Interim Market Premium. The High Court (Labour Division) repeatedly directed both parties to seek an out-of-court settlement rather than relying solely on litigation.

    The case demonstrated the judicial preference for Alternative Dispute Resolution (ADR) and mediation as mandated by Act 798 to resolve complex public sector wage conflicts.

    View source
  • CLOGSAG Nationwide Strike Injunction 2026
    Civil and Local Government Staff Association of Ghana (CLOGSAG)

    The NLC secured an interlocutory injunction against a nationwide strike that had grounded government business. The court ordered a temporary halt to the strike to allow for a 10-day mandatory negotiation window.

    The intervention forced a return to the negotiation table, underscoring the legal requirement for 'good faith' engagement before industrial action can be sustained.

    View source

Training visit intelligence for Accra

Practical notes for confirmed delegates: arrival, venue expectations, after-class options, and on-the-ground considerations.

Optional after-class stops

8
heritage
Kwame Nkrumah Memorial Park and Mausoleum

Memorial park and museum honouring Ghana's first president and independence leader, set in landscaped gardens with fountains in central Accra.

heritage
Independence Square (Black Star Square)

Vast public plaza featuring the Independence Arch and Black Star Gate, a powerful symbol of Ghana's 1957 independence from Britain.

culture
Jamestown

Historic 17th-century neighbourhood with colonial-era architecture, a colourful fishing harbour, the Jamestown Lighthouse, and vibrant street art.

food
Makola Market

Accra's sprawling central market offering fabrics, fresh produce, street food, and handmade crafts — an immersive window into everyday Ghanaian life.

culture
National Museum of Ghana

Located on Barnes Road, the museum showcases Ghana's prehistoric heritage, local crafts, and cultural history through well-curated exhibits.

culture
W.E.B. Du Bois Center

Cultural and research centre dedicated to Pan-Africanism, housed in the former home and final resting place of the African-American scholar and activist.

leisure
Labadi Beach

Accra's most popular beach, known for live drumming, horseback rides, grilled seafood, and energetic weekend vibes along the Atlantic coast.

nature
Aburi Botanical Gardens

A peaceful 19th-century garden retreat in the Akwapim Hills just outside Accra, featuring tropical plants, walking trails, and cool hilltop breezes.

Local demand signals 5

Sector-level context showing where this capability is relevant in Accra.

01

Fintech & Mobile Money

Ghana's mobile money ecosystem is one of the largest in West Africa. Delegates in governance, risk, or digital-payments training benefit from proximity to regulators and fintech innovators.

02

Technology & Innovation Hubs

Accra hosts over 100 innovation hubs and incubators. Tech-focused delegates can visit co-working spaces, accelerators, and the Google AI Ghana research centre for real-world context.

03

Agritech

Agriculture remains central to Ghana's economy, and Accra-based agritech startups are applying data and mobile platforms to improve supply chains and farmer livelihoods.

04

Healthtech & Pharmaceuticals

mPharma, headquartered in Accra, operates across multiple African countries, making the city relevant for delegates studying health-sector innovation and supply-chain management.

05

International Trade & Policy

The AfCFTA Secretariat is headquartered in Accra, making the city a focal point for delegates studying trade policy, cross-border commerce, and continental economic integration.

Training venue

Accra offers a range of international-standard hotels and conference facilities in areas such as Airport City, Cantonments, and East Legon, suitable for professional training events. Venues typically provide air-conditioned meeting rooms, AV equipment, and catering services.

Getting there

No direct flights are confirmed from Papua New Guinea to Accra; typical itineraries route via major hubs such as Singapore, Sydney, Doha, or Addis Ababa, with carriers including Air Niugini, Qantas Airways, China Southern Airlines, and onward partners to Kotoka International Airport (ACC). Based on the available route listings, plan for a long-haul journey of roughly 20+ hours total including connections.

Visa

Ghana’s official visa pages show visas are issued for tourism, study, business or transit, but the results surfaced here do not substantiate a Papua New Guinea passport-specific rule, so I cannot verify whether a visa, e-Visa, or visa-on-arrival applies for this trip.

Safety

Accra is generally considered one of the safer capital cities in West Africa; however, delegates should exercise normal urban precautions — avoid displaying valuables, use reputable transport, and stay aware of surroundings in crowded markets. Carry a copy of your passport and Yellow Fever vaccination certificate at all times.

Internet

Reliability: average

Weather year-round

  • Apr 33/26°C The warmest month; onset of the rainy season with increasing humidity (78%) and afternoon showers.
  • Jan 32/25°C Hot and dry with low humidity (73%); the driest month with minimal rainfall. Harmattan haze possible.
  • Jul 29/24°C Cooler and overcast; mid-year dry break between the two rainy peaks. High humidity (87%) but less rain than June.
  • Oct 31/24°C Second rainy season with moderate showers (approx. 145 mm); warm and humid (82%).

Where this course runs

Conflict Management Training is delivered in the cities below — pick the one that fits your schedule.

Real Results from Real Professionals

Thousands of professionals have transformed their careers through our training programs. Now, it's your turn.

Trusted by 100+ organizations across 40+ countries

Premier Bank
Amnesty International
UNDT SACCO
UNFPA
USAID
AMREF Health Africa
KENTRADE
CPF
UFIA
UNICEF
Central Bank of Kenya
UNDP
GIZ
Premier Bank
Amnesty International
UNDT SACCO
UNFPA
USAID
AMREF Health Africa
KENTRADE
CPF
UFIA
UNICEF
Central Bank of Kenya
UNDP
GIZ
Barbours
Bank of Rwanda
RFA
Dahabshil Bank
Dorcas Aid
Finn Church Aid
KCB Foundation
Ministry of Education Saudi Arabia
NSSF Uganda
RBA
Reserve Bank of Malawi
WASREB Kenya
Virginia Commonwealth University
Barbours
Bank of Rwanda
RFA
Dahabshil Bank
Dorcas Aid
Finn Church Aid
KCB Foundation
Ministry of Education Saudi Arabia
NSSF Uganda
RBA
Reserve Bank of Malawi
WASREB Kenya
Virginia Commonwealth University