For PNG organisations, design thinking helps teams test assumptions early so leadership can fund features, services, or process changes that are grounded in real user needs rather than internal opinions.
Addis Ababa, Ethiopia
Customer Experience, Sales, and Marketing Excellence
Design Thinking Training Course
High-altitude African capital blending diplomacy, innovation hubs and rich cultural heritage
5 Days
Duration
In-Person
Delivery
12 Dates
Available
Certificate
Included
Master Design Thinking to solve complex problems, drive user-centric innovation, and accelerate product development through the Double Diamond framework.
Upcoming In-Person Schedules in Addis Ababa
Reserve Your Spot Today — Pay When You're Ready!
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| DES-01 | Mon - Fri (5 Days) | USD 2,400 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 2,500 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 2,500 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 2,500 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 2,500 | Reserve my seat → Register my team → | ||
| DES-01 | Mon - Fri (5 Days) | USD 2,500 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
1
Foundations of Human-Centered Design
2
The Discovery Phase
3
Defining the Problem
4
Ideation Strategies
5
Prototyping for Validation
6
User Testing and Iterative Refinement
7
Service Design and Ecosystem Mapping
8
Integrating Design Thinking with Agile and Lean
9
Inclusive Design and Ethical Frameworks
10
Scaling Innovation and Stakeholder Buy-in
11
Final Synthesis and Action Planning
12
Reporting and Communicating Design Impact
Market-specific guidance for Papua New Guinea
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Tools and platforms relevant to this field
3Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.
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IBM Enterprise Design Thinking IBMTeams use it to structure human-centered collaboration, align stakeholders on problem framing, and move from ideas to testable prototypes.
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IDEO U Foundations in Design Thinking IDEOUsed for practical training in empathy, ideation, prototyping, and iteration when organisations want a repeatable innovation method.
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Stanford d.school methods Stanford UniversityUsed as a widely recognised reference for empathize-define-ideate-prototype-test workflows in product and service design.
Training visit intelligence for Addis Ababa
Practical notes for confirmed delegates: arrival, venue expectations, after-class options, and on-the-ground considerations.
Optional after-class stops
8
culture
National Museum of Ethiopia
Explore Ethiopia’s archaeological treasures and see the famous hominin fossil cast of “Lucy,” alongside ethnographic and historical exhibits.
Learn more
heritage
Holy Trinity Cathedral
Visit one of Addis Ababa’s most important Orthodox cathedrals, known for its striking architecture, stained glass and the tomb of Emperor Haile Selassie.
nature
Entoto Natural Park
Escape the city bustle in this highland park above Addis Ababa, offering walking trails, forest scenery and panoramic views over the capital.
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culture
Red Terror Martyrs Memorial Museum
Gain insight into Ethiopia’s recent history at this museum commemorating victims of the Derg regime, with exhibits and survivor testimonies.
culture
Mercato (Addis Merkato)
Experience one of Africa’s largest open-air markets, where vendors sell everything from spices and coffee to textiles and handicrafts.
culture
Unity Park, Addis Ababa
Located within the historic National Palace compound, Unity Park showcases Ethiopia’s cultural diversity, heritage buildings, gardens and a small zoo.
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heritage
Mount Entoto Maryam Church
Visit the historic hilltop church associated with Emperor Menelik II, offering a glimpse into early Addis Ababa history and expansive city views.
food
Tomoca Coffee (Piazza branch)
Sample traditional Ethiopian coffee at one of Addis Ababa’s iconic coffee houses, known for its rich roasts and local café culture.
Learn moreLocal demand signals 5
Sector-level context showing where this capability is relevant in Addis Ababa.
Diplomacy and international organizations
Addis Ababa hosts major continental institutions such as the African Union Commission and UNECA, making it a hub for diplomatic missions, policy dialogue, and international conferences that often draw professional training events.
Aviation and air transport
Ethiopian Airlines, headquartered at Bole International Airport, is a leading African carrier with extensive operations, driving demand for aviation management, logistics, safety and customer-service training in the city.
Financial services and banking
Major banks such as Commercial Bank of Ethiopia and Dashen Bank are headquartered in Addis Ababa, supporting a growing financial sector that invests in training on risk management, digital banking, governance and compliance.
Information and communication technology (ICT)
With Ethio telecom and the government-backed ICT Park in Addis Ababa, the city is developing as a tech and innovation hub, creating opportunities for training in software development, networking, cybersecurity and digital transformation.
Manufacturing and industrial parks
Industrial zones such as Bole Lemi Industrial Park and the Eastern Industry Zone support textile, apparel and light manufacturing, generating demand for workforce upskilling in operations, quality control and lean manufacturing.
Training venue
Addis Ababa offers a range of international-standard hotels and dedicated training venues, particularly in areas like Bole and the city center, with modern meeting rooms and conference facilities suited to professional programs.
Getting there
No direct flights from Port Moresby to Addis Ababa; delegates typically fly Air Niugini to Singapore (SIN) or Hong Kong (HKG) and connect via Ethiopian Airlines to Bole International Airport (ADD), with a total journey time of approximately 21 to 24 hours.
Visa
Papua New Guinea passport holders need a visa before travel to Ethiopia; the Ethiopian visa system includes an eVisa option, and published third-party guidance says the visa is typically a single-entry stay of up to 30 days. The business/training purpose should be matched to Ethiopia’s business visa category, and VisaHQ indicates Ethiopia business e-visas are issued online with passport validity of at least 6 months, but the exact fee and processing time were not substantiated in the results.
Safety
Take normal urban precautions: keep valuables discreet, use registered taxis or trusted ride-hailing services, and follow local advice about areas to avoid after dark or during political events.
Internet
Reliability: average
Weather year-round
- Apr 24/11°C Warm days with increasing cloud cover and some showers as the small rainy season develops, but many days remain suitable for sightseeing.
- Jan 23/9°C Generally dry and sunny during the dry season, with mild daytime warmth and cool evenings at Addis Ababa’s high elevation.
- Jul 20/11°C Cooler and often overcast in the main rainy season, with frequent afternoon rain and occasional heavier downpours; pack waterproof layers.
- Oct 22/10°C Post-rainy season conditions bring pleasant temperatures and fewer showers, making it a comfortable month for training and outdoor activities.
Where this course runs
Design Thinking Training is delivered in the cities below — pick the one that fits your schedule.
