Conflict Management Online Course
Join our virtual, live instructor-led session and master Conflict Management Training from anywhere in the world.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| CMT-21 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
Workplace Conflict Foundations
Conflict Styles and Self-Awareness
Emotional Intelligence in Conflict
Communication for Resolution
Interest-Based Negotiation
Difficult Conversations and Mediation
Team Conflict and Reporting
Market-specific guidance for Togo
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Tools and platforms relevant to this field
4Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.
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Sage 300 Sage GroupWidely used by Togolese mid-to-large enterprises for HR management and tracking formal internal grievance procedures.
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Odoo ERP Odoo S.A.Popular in the Lomé Free Zone for managing employee relations and documenting disciplinary actions to comply with the 2021 Labor Code.
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Microsoft Teams MicrosoftThe standard platform for remote mediation sessions and tripartite dialogues between the government, employers, and unions.
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CATO Mediation Rules Cour d'Arbitrage du TogoThe official procedural framework used for structured commercial mediation in Togo.
Real-World Case Studies from Togo
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Lomé Container Terminal (LCT) Community Mediation 2023Lomé Container Terminal / IFC
A complex dispute arose between LCT and local communities (market gardeners and sand loaders) regarding displacement and livelihood restoration. The case was handled through a formal mediation process led by the Office of the Compliance Advisor/Ombudsman (CAO).
The parties reached a mediated settlement in 2023, resulting in compensation and livelihood restoration programs for over 300 affected individuals.
View source
Where this course runs
Conflict Management Training is delivered in the cities below — pick the one that fits your schedule.
