Virtual Training
Knowledge, Information, and Digital Records Management
Knowledge Management Online Course
Join our virtual, live instructor-led session and master Knowledge Management Training from anywhere in the world.
5 Days
Duration
Live Online
Delivery
7 Dates
Available
Certificate
Included
Master Knowledge Management Strategy to capture critical expertise, eliminate organizational silos, and drive innovation through ISO 30401:2018 aligned frameworks and AI-driven tools.
Upcoming Virtual Training Schedules
Join from anywhere in the world with our live instructor-led sessions
| Code | Start Date | End Date | Duration | Fee | |
|---|---|---|---|---|---|
| KMT-02 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| KMT-02 | Weekend (4 Weeks) | USD 850 | Reserve my seat → Register my team → | ||
| KMT-02 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → | ||
| KMT-02 | Weekend (4 Weeks) | USD 850 | Reserve my seat → Register my team → | ||
| KMT-02 | Weekend (4 Weeks) | USD 850 | Reserve my seat → Register my team → | ||
| KMT-02 | Mon - Fri (5 Days) | USD 850 | Reserve my seat → Register my team → |
Here's What You'll Learn
Each module tackles real challenges you face in your role
1
Foundations of Knowledge Management and ISO 30401
2
Knowledge Mapping and Audit Methodologies
3
Capturing Tacit Knowledge and the SECI Model
4
Knowledge Sharing and Communities of Practice
5
Content Management and Enterprise Taxonomy
6
Organizational Culture and Change Management
7
Technology and AI-Driven Knowledge Management
8
Governance and Intellectual Capital Measurement
9
Lessons Learned and Continuous Improvement
10
KM Strategy Integration and Roadmap Development
Market-specific guidance for Türkiye
A country-aware view of the pressures, proof points, and practical tools that shape how this course applies locally.
Tools and platforms relevant to this field
5Field-relevant examples that may be featured in training where they support the confirmed scope. Exact coverage depends on participant needs and delivery format.
-
SharePoint MicrosoftUsed to build internal knowledge portals, document libraries, search, and team collaboration workflows.
-
Microsoft Teams MicrosoftUsed for collaborative knowledge sharing, expert Q&A, meeting capture, and cross-team coordination.
-
Confluence AtlassianUsed to maintain structured wikis, process documentation, and team-owned knowledge bases.
-
ServiceNow Knowledge Management ServiceNowUsed to publish, govern, and retrieve support knowledge articles tied to service workflows.
-
SAP SuccessFactors SAPUsed to support learning content, onboarding, and role-based knowledge transfer in larger organizations.
Where this course runs
Knowledge Management Training is delivered in the cities below — pick the one that fits your schedule.
