Conflict Resolution and Mediation Training Course

Have you ever considered how mastering the art of conflict resolution could not only ease your workday but also propel your career forward? What if you could transform every conflict into an opportunity for growth and collaboration? Welcome to our Conflict Resolution and Mediation Training Course, where we turn confrontation into collaboration and disputes into dialogues. Are you ready to become the catalyst for peace and productivity in your workplace?

Conflict Resolution and Mediation Training

Duration: 5 Days

Level: Foundation To Intermediate

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Venue Location Duration Language
Nairobi, Kenya 5 Days English Dates & Prices
Mombasa, Kenya 5 Days English Dates & Prices
Kisumu, Kenya 5 Days English Dates & Prices
Naivasha, Kenya 5 Days English Dates & Prices
Nakuru, Kenya 5 Days English Dates & Prices
Kigali, Rwanda 5 Days English Dates & Prices
Code Start Date End Date Fee
CRM-02 Filling Fast Aug 19, 2024 Aug 23, 2024 USD. 680 Register Individual Register Group
CRM-02 Sep 23, 2024 Sep 27, 2024 USD. 680 Register Individual Register Group
CRM-02 Oct 21, 2024 Oct 25, 2024 USD. 680 Register Individual Register Group
CRM-02 Nov 25, 2024 Nov 29, 2024 USD. 680 Register Individual Register Group
CRM-02 Dec 16, 2024 Dec 20, 2024 USD. 680 Register Individual Register Group

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Transform Your Workforce

Learn emerging skills quickly with custom curriculum designed as per your needs.

Why top organizations prefer Trainingcred

  • High engagement and outcome-centric learning
  • Customized curriculum built with industry leaders, for industry leaders
  • Hands-on exercises and industry use cases
  • Strong reporting to track learning and calculate training ROI for managers
  • Day 1 production ready on the completion of the training

Programs delivered as per your training needs

On Premises
Virtual Instructor-Led
Self-Paced
Blended

About the Training Course

This course dives deep into the essential skills needed for effective conflict resolution and mediation within corporate environments. By exploring a range of techniques and theories, participants will learn how to facilitate constructive discussions, promote mutual understanding, and develop lasting solutions. Whether dealing with interpersonal conflicts or organizational disputes, this training is designed to empower you to handle challenges confidently and effectively.

Participants will gain a thorough understanding of mediation procedures and conflict resolution principles from this course. It addresses different approaches to conflict resolution, successful communication strategies, and mediation techniques. In addition to learning techniques for defusing tensions and fostering win-win outcomes, participants will investigate real-life scenarios and take part in role-plays. In addition, the course stresses the value of empathy, attentive listening, and original problem-solving techniques in resolving conflicts.


Target Audience

The training is perfect for:

  • Human Resources Professionals who are tasked with resolving workplace disputes.
  • Team Leaders and Managers who regularly mediate conflicts within their teams.
  • Project Managers looking to enhance team cohesion and navigate project-related disputes effectively.
  • Any professional keen on developing advanced interpersonal and negotiation skills.

Course Objectives

By the end of the training, participants will:

  • Understand the fundamental principles of conflict resolution and mediation.
  • Develop the skills necessary to mediate disputes effectively and with sensitivity.
  • Learn to implement strategies that foster a collaborative work environment.
  • Master the art of communication to facilitate understanding and agreement.

Organizational and Professional Benefits

                Organizational Benefits

                • Foster a more harmonious workplace environment, improving team dynamics and productivity.
                • Reduce the costs and disruptions associated with unresolved workplace conflicts.
                • Strengthen the company’s reputation as a forward-thinking organization that invests in its employees' growth and workplace well-being.

                Professional Benefits

                • Become a go-to mediator within your organization, enhancing your leadership capabilities.
                • Develop crucial soft skills in negotiation and empathy that are highly valued in any professional setting.
                • Enhance your resume with certified conflict resolution and mediation skills.

                Training Methodology

                Our approach combines theoretical knowledge with practical application through interactive workshops, role-playing exercises, real-life case studies, and group discussions. Experienced trainers facilitate a supportive and engaging learning environment that encourages participants to practice new skills in real-time, ensuring they are ready to apply these techniques in their daily professional lives.

                Upcoming Sessions in International Locations

                Virtual - Global

                USD. 680

                19th Aug-23rd Aug 2024

                Kisumu - Kenya

                USD. 1100

                19th Aug-23rd Aug 2024

                Mombasa - Kenya

                USD. 1100

                19th Aug-23rd Aug 2024

                Kigali - Rwanda

                USD. 1800

                19th Aug-23rd Aug 2024

                Naivasha - Kenya

                USD. 1100

                19th Aug-23rd Aug 2024

                Nakuru - Kenya

                USD. 1100

                26th Aug-30th Aug 2024

                Nairobi - Kenya

                USD. 1100

                26th Aug-30th Aug 2024


                Certification: Your Badge of Honor!

                Upon successful completion of our Conflict Resolution and Mediation Training Course, you won't just walk away with newfound knowledge – you'll also snag a Trainingcred Certificate! This isn't just any piece of paper; it's your golden ticket, showcasing your expertise and dedication in Leadership and Management Skills.


                Tailor-Made Course: Like a Suit, But for Your Brain!

                Imagine Conflict Resolution and Mediation Training Course that fits your team's needs as perfectly as a tailor-made suit! That's what we offer with our bespoke training solution. We don't believe in one-size-fits-all; instead, we're all about crafting a learning experience that's as unique as your organization.

                How do we do it? By diving deep with a Training Needs Assessment, we uncover the hidden gems – the skills your team already rocks at, the knowledge gaps we need to bridge, and the ambitions soaring in their minds. It's not just training; it's a transformation journey, meticulously designed just for you and your team. Let's make learning personal.

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