Effective Conflict Management Skills Training Course

Do conflicts in the workplace leave you feeling overwhelmed and unprepared? Can you imagine navigating disagreements with confidence and finesse, transforming tension into collaboration? Welcome to the "Effective Conflict Management Skills Training Course" at Trainingcred, where we equip you with the tools to handle conflicts effectively and maintain a positive work environment. Imagine yourself turning potential discord into opportunities for growth and improved relationships. Ready to become a master at conflict management?

Effective Conflict Management Skills Training

Duration: 5 Days

Level: Foundation To Intermediate

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Venue Location Duration Language
Nairobi, Kenya 5 Days English Dates & Prices
Mombasa, Kenya 5 Days English Dates & Prices
Kisumu, Kenya 5 Days English Dates & Prices
Naivasha, Kenya 5 Days English Dates & Prices
Nakuru, Kenya 5 Days English Dates & Prices
Kigali, Rwanda 5 Days English Dates & Prices
Code Start Date End Date Fee
ECM-12 SOLD OUT Jul 22, 2024 Jul 26, 2024 USD. 680 Register Individual Register Group
ECM-12 Filling Fast Aug 19, 2024 Aug 23, 2024 USD. 680 Register Individual Register Group
ECM-12 Sep 23, 2024 Sep 27, 2024 USD. 680 Register Individual Register Group
ECM-12 Oct 14, 2024 Oct 18, 2024 USD. 680 Register Individual Register Group
ECM-12 Nov 11, 2024 Nov 15, 2024 USD. 680 Register Individual Register Group

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Transform Your Workforce

Learn emerging skills quickly with custom curriculum designed as per your needs.

Why top organizations prefer Trainingcred

  • High engagement and outcome-centric learning
  • Customized curriculum built with industry leaders, for industry leaders
  • Hands-on exercises and industry use cases
  • Strong reporting to track learning and calculate training ROI for managers
  • Day 1 production ready on the completion of the training

Programs delivered as per your training needs

On Premises
Virtual Instructor-Led
Self-Paced
Blended

About the Training Course

Conflict is an unavoidable aspect of professional life, but with the right skills, it can be managed constructively. This course delves into the core principles of conflict management, providing practical strategies to address and resolve conflicts in a professional setting. Through nine comprehensive modules, you will learn how to understand the root causes of conflicts, communicate effectively, and implement solutions that enhance workplace harmony. Expect a blend of theoretical insights and hands-on exercises designed to build your confidence and competence in managing conflicts.

This course delves into the dynamics of interpersonal and organizational conflicts, offering practical strategies for effective resolution that promote cooperation and restore peace. Participants will learn to identify the root causes of conflict, apply conflict resolution techniques, and harness the potential of conflict to improve personal and team outcomes.


Target Audience

The training course is perfect for:

  • Team Leaders and Managers
  • Human Resource Professionals
  • Project Managers
  • Corporate Employees
  • Customer Service Representatives
  • Healthcare Providers
  • Educators and Administrators
  • Anyone interested in improving their conflict management skills

Course Objectives

By the end of this course, you will:

  • Recognize different types and sources of workplace conflict.
  • Develop effective communication strategies for conflict resolution.
  • Employ various conflict management techniques and models.
  • Foster a positive and collaborative work environment.
  • Build resilience and adaptability in handling conflicts.

Organizational and Professional Benefits

Professional Benefits

  • Enhanced Interpersonal Skills: Improve your ability to navigate complex interpersonal dynamics.
  • Leadership Development: Strengthen your capability to lead teams through challenging situations.
  • Career Advancement: Gain a valuable skill set that sets you apart in any professional setting.
  • Improved Job Satisfaction: Resolve conflicts effectively to create a more harmonious work environment.

Organizational Benefits

  • Increased Productivity: Minimize disruptions caused by conflicts and maintain focus on organizational goals.
  • Better Team Collaboration: Foster a culture of open communication and teamwork.
  • Employee Retention: Address conflicts early to enhance employee satisfaction and retention.
  • Positive Work Environment: Promote a respectful and supportive workplace culture.

Training Methodology

Our training approach combines engaging lectures, interactive activities, and real-world case studies to ensure practical application of the concepts. Participants will benefit from:

  • Dynamic Presentations
  • Group Exercises and Role-Playing
  • Interactive Discussions
  • Real-Life Scenarios and Case Studies
  • Continuous Feedback and Support

Upcoming Sessions in International Locations

Virtual - Global

USD. 680

19th Aug-23rd Aug 2024

Naivasha - Kenya

USD. 1100

19th Aug-23rd Aug 2024

Kigali - Rwanda

USD. 1800

19th Aug-23rd Aug 2024

Nakuru - Kenya

USD. 1100

19th Aug-23rd Aug 2024

Mombasa - Kenya

USD. 1100

26th Aug-30th Aug 2024

Nairobi - Kenya

USD. 1100

26th Aug-30th Aug 2024

Kisumu - Kenya

USD. 1100

26th Aug-30th Aug 2024


Certification: Your Badge of Honor!

Upon successful completion of our Effective Conflict Management Skills Training Course, you won't just walk away with newfound knowledge – you'll also snag a Trainingcred Certificate! This isn't just any piece of paper; it's your golden ticket, showcasing your expertise and dedication in Leadership and Management Skills.


Tailor-Made Course: Like a Suit, But for Your Brain!

Imagine Effective Conflict Management Skills Training Course that fits your team's needs as perfectly as a tailor-made suit! That's what we offer with our bespoke training solution. We don't believe in one-size-fits-all; instead, we're all about crafting a learning experience that's as unique as your organization.

How do we do it? By diving deep with a Training Needs Assessment, we uncover the hidden gems – the skills your team already rocks at, the knowledge gaps we need to bridge, and the ambitions soaring in their minds. It's not just training; it's a transformation journey, meticulously designed just for you and your team. Let's make learning personal.

Frequently Asked Questions

No worries at all. We all find ourselves with questions now and then.

What is conflict resolution?

Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side's needs and addressing their interests. It involves open communication, negotiation, and problem-solving.

What are the key conflict resolution skills?

Key conflict resolution skills include active listening, empathy, problem-solving, effective communication, emotional intelligence, patience, impartiality, and negotiation. These skills help individuals understand different perspectives, manage emotions, and find mutually beneficial solutions to conflicts.

How do I deal with conflict in the workplace?

To deal with conflict in the workplace, start by understanding the root cause and gathering information from all parties involved. Communicate effectively using active listening and empathy, then collaborate to brainstorm solutions, agree on a plan, and follow up to ensure the conflict is resolved.

What are the examples of conflict management styles?

Examples of conflict management styles are avoiding, accommodating, competing, compromising, and collaborating.

Why is conflict management skills training important?

This training matters because conflicts are bound to happen in any workplace. Managing conflicts well keeps the work environment productive and harmonious, reduces stress, and boosts team collaboration and performance.

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