Effective Feedback and Performance Conversations Training Course
Have you ever wondered how to give feedback that truly resonates and inspires growth? Are your performance conversations empowering your team to reach their full potential? Welcome to the "Effective Feedback and Performance Conversations Training Course" at Trainingcred, where we transform the way you communicate with your team. Imagine turning every feedback session into a powerful tool for motivation and improvement. Let’s unlock the secrets to impactful feedback and performance discussions that drive success.
In-Person: Classroom Sessions
| Venue Location | Duration | Language | |
|---|---|---|---|
| Nairobi, Kenya | 5 Days | English | Dates & Prices |
| Kigali, Rwanda | 5 Days | English | Dates & Prices |
| Kampala, Uganda | 5 Days | English | Dates & Prices |
| Dubai, United Arab Emirates (UAE) | 5 Days | English | Dates & Prices |
| Mombasa, Kenya | 5 Days | English | Dates & Prices |
| Naivasha, Kenya | 5 Days | English | Dates & Prices |
| Nakuru, Kenya | 5 Days | English | Dates & Prices |
| Kisumu, Kenya | 5 Days | English | Dates & Prices |
Virtual (Zoom) Instructor-Led
| Code | Start Date | End Date | Fee | |
|---|---|---|---|---|
| EFP-02 | Oct 14, 2024 | Oct 18, 2024 | USD. 750 | Register Register Group |
| EFP-02 | Nov 18, 2024 | Nov 22, 2024 | USD. 750 | Register Register Group |
| EFP-02 | Dec 16, 2024 | Dec 20, 2024 | USD. 750 | Register Register Group |
| EFP-02 | Jan 06, 2025 | Jan 10, 2025 | USD. 750 | Register Register Group |
| EFP-02 | Feb 03, 2025 | Feb 07, 2025 | USD. 750 | Register Register Group |
In-House Training
Transform Your Workforce
Learn emerging skills quickly with custom curriculum designed as per your needs.
Why top organizations prefer Trainingcred
- High engagement and outcome-centric learning
- Customized curriculum built with industry leaders, for industry leaders
- Hands-on exercises and industry use cases
- Strong reporting to track learning and calculate training ROI for managers
- Day 1 production ready on the completion of the training
Programs delivered as per your training needs
On Premises
Virtual Instructor-Led
Self-Paced
Blended
Modules Covered, Designed by Experts
Module 1: The Fundamentals of Feedback
- Understanding the Importance of Feedback
- Different Types of Feedback: Positive, Constructive, and Developmental
- The Psychology of Receiving Feedback
- Creating a Feedback-Friendly Culture
Module 2: Preparing for Feedback
- Setting Clear Objectives for Feedback Sessions
- Gathering and Analyzing Performance Data
- Structuring Your Feedback: The SBI Model (Situation-Behavior-Impact)
- Creating a Safe and Supportive Environment
Module 3: Delivering Constructive Feedback
- Techniques for Giving Balanced Feedback
- Avoiding Common Feedback Pitfalls
- Communicating with Clarity and Confidence
- Handling Emotional Reactions and Resistance
Module 4: Performance Conversations
- Setting the Stage for Productive Performance Discussions
- Aligning Performance Conversations with Organizational Goals
- Structuring the Conversation: Opening, Middle, and Closing
- Follow-Up and Continuous Feedback
Module 5: Handling Difficult Conversations
- Identifying and Addressing Performance Issues
- Strategies for Managing Conflict and Tension
- Maintaining Professionalism and Empathy
- Turning Difficult Conversations into Opportunities for Growth
Module 6: Goal Setting and Development Plans
- Setting SMART Goals (Specific, Measurable, Achievable, Relevant, Time-Bound)
- Creating Individual Development Plans (IDPs)
- Aligning Personal and Organizational Goals
- Monitoring Progress and Adjusting Goals
Module 7: Continuous Improvement and Feedback Loops
- Establishing Regular Feedback Cycles
- Using Feedback to Drive Continuous Improvement
- Implementing 360-Degree Feedback Systems
- Leveraging Technology for Feedback Management
Module 8: Recognizing and Rewarding Performance
- The Role of Recognition in Employee Motivation
- Designing Effective Recognition Programs
- Balancing Formal and Informal Recognition
- Celebrating Achievements and Milestones
Module 9: Building a Feedback-Rich Culture
- Encouraging Peer-to-Peer Feedback
- Training Your Team on Giving and Receiving Feedback
- Overcoming Barriers to Open Communication
- Sustaining a Culture of Feedback and Performance Excellence
About the Course
Effective feedback is more than just praise or criticism—it's about fostering a culture of continuous improvement and open communication. This course dives deep into the principles and techniques of delivering constructive feedback and conducting meaningful performance conversations. Across nine comprehensive modules, you will learn to navigate difficult discussions, celebrate achievements, and set clear, actionable goals. Through practical exercises, real-life scenarios, and expert insights, you’ll become adept at creating a supportive environment that encourages excellence and accountability.
This dynamic course is designed to provide managers, team leaders, and HR professionals with the tools and techniques necessary to conduct effective performance conversations. Through a blend of theory and practice, participants will learn how to deliver constructive feedback, engage in meaningful dialogue, and foster a culture of continuous improvement and high performance.
Target Audience
The training is perfect for:
- Team Leaders and Managers
- HR Professionals
- Supervisors and Project Managers
- Executives and Directors
- Aspiring Leaders and Emerging Managers
- Anyone responsible for giving feedback and conducting performance reviews
Course Objectives
By the end of this course, you will:
- Master the art of giving constructive feedback.
- Develop strategies for conducting effective performance conversations.
- Enhance your communication skills to handle difficult discussions.
- Foster a culture of continuous improvement and accountability.
- Empower your team to achieve their highest potential.
Organizational and Professional Benefits
Professional Benefits
- Improved Leadership Skills: Enhance your ability to lead with clarity and empathy.
- Better Team Performance: Use feedback to motivate and guide your team towards success.
- Effective Communication: Learn to convey your messages clearly and constructively.
- Career Advancement: Stand out as a leader who excels in performance management.
Organizational Benefits
- Enhanced Productivity: Boost team efficiency and performance through effective feedback.
- Stronger Employee Engagement: Foster a supportive environment that retains top talent.
- Continuous Improvement: Promote a culture of learning and development.
- Improved Morale: Maintain a positive workplace atmosphere with clear and constructive feedback.
Training Methodology
Our training methodology blends theory with practice to ensure comprehensive learning. Expect a dynamic mix of:
- Interactive Lectures
- Role-Playing Exercises
- Real-World Case Studies
- Group Discussions and Debates
- Personalized Coaching and Feedback
Upcoming Sessions in International Locations
Certification: Your Badge of Honor!
Upon successful completion of our Effective Feedback and Performance Conversations Training Course, you won't just walk away with newfound knowledge – you'll also snag a Trainingcred Certificate! This is your golden ticket, showcasing your expertise and dedication in Leadership and Management Skills.
Tailor-Made Course: Like a Suit, But for Your Brain!
Imagine Effective Feedback and Performance Conversations Training Course that fits your team's needs as perfectly as a tailor-made suit! That's what we offer with our bespoke training solution. We don't believe in one-size-fits-all; instead, we're all about crafting a learning experience that's as unique as your organization.
How do we do it? By diving deep with a Training Needs Assessment, we uncover the hidden gems – the skills your team already rocks at, the knowledge gaps we need to bridge, and the ambitions soaring in their minds. It's not just training; it's a transformation journey, meticulously designed just for you and your team. Let's make learning personal.
Accommodation and Airport Pickup
We’re here to make your experience seamless! If you need accommodation or airport pickup, just let us know. To arrange your reservations, please reach out to our Training Officer:
- Email: [email protected]
- Call/WhatsApp: +254759509615
We’re happy to assist!
Frequently Asked Questions
No worries at all. We all find ourselves with questions now and then.
What is the importance of providing effective feedback?
Effective feedback helps employees understand their strengths and areas for improvement, aligns their performance with organizational goals, increases motivation, and fosters professional growth.
How can I create a feedback-friendly culture in my team?
Encourage openness and transparency, lead by example, provide training on giving and receiving feedback, and create regular opportunities for feedback exchange. Foster an environment where feedback is seen as a tool for growth rather than criticism.
How do I prepare for a performance conversation?
Review the employee’s performance data, set clear objectives for the conversation, and plan to discuss both strengths and areas for improvement. Prepare examples to illustrate points and consider potential questions or concerns the employee might have.
How often should I provide feedback to my team members?
Feedback should be provided regularly and not just during formal performance reviews. Aim for ongoing, informal feedback throughout the year, along with periodic formal evaluations.
What are the key elements of effective feedback?
Effective feedback should be specific, timely, constructive, and actionable. It should focus on behaviors and outcomes rather than personal attributes and should be delivered in a supportive manner.
What is the best way to handle negative feedback?
Approach negative feedback with sensitivity. Be specific about the issue, explain its impact, and provide suggestions for improvement. Ensure the conversation is constructive and focused on growth, not criticism.
What are common mistakes to avoid when giving feedback?
Avoid being vague, focusing only on negative aspects, delivering feedback in public, being overly critical, and failing to provide actionable suggestions. Ensure feedback is balanced and constructive.
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