Customer Experience, Sales, and Marketing Excellence Viet Nam

Consultative and Solution Selling Training Course

Consultative and solution selling training is a practical sales capability program that helps you diagnose client needs, shape tailored recommendations, and move opportunities forward with trust. It enables professionals to qualify stakeholders, run structured discovery conversations, and present value-based proposals that support repeat business. In complex B2B selling, buyers expect more than product features, and teams that still rely on generic pitches often lose deals to competitors who map needs more precisely, use questioning frameworks, and build stronger account plans. This consultative and solution selling training aligns with modern sales execution pressures such as CRM-driven pipeline visibility, remote buying committees, and AI-assisted account research, while grounding the work in real selling tools and behaviors.

The course is designed for account executives, business development managers, sales engineers, key account managers, and commercial leaders who need better discovery, cleaner qualification, stronger objection handling, and more credible solution positioning. Consultative and solution selling training is a client-centered sales approach that uses structured discovery, opportunity qualification, solution mapping, and value framing to match client problems with commercially viable offers. It involves asking high-gain questions, analysing buying signals, aligning stakeholders, and building proposals that reflect the client’s operational priorities. By the end, you will be able to produce discovery plans, stakeholder maps, value propositions, opportunity scorecards, and account growth actions that make your selling more disciplined and commercially effective.

Duration
5 Days
Duration
Certificate
Certificate
Included
Delivery
Instructor-Led
Delivery
Level
Intermediate
Level
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Training Options

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Live Online Training

Join from anywhere with interactive virtual sessions

Starts
Ends
Weekend (4 Wks)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850
Starts
Ends
Mon - Fri (5 Days)
USD 850

Classroom Training

In-person sessions at premier locations

Nairobi Kenya
Mon - Fri
5 Days
USD 1,600
Kigali Rwanda
Mon - Fri
5 Days
USD 1,900
Dubai United Arab Emirates (UAE)
Mon - Fri
5 Days
USD 4,100
Abuja Nigeria
Mon - Fri
5 Days
USD 2,800
Customized Content
Team Training
Flexible Dates

In-person training at our premier venues — pick a city and date that works for you.

Location Duration Fee Language
Nairobi, Kenya Mon - Fri (5 Days) USD 1,600 English See dates & reserve →
Kigali, Rwanda Mon - Fri (5 Days) USD 1,900 English See dates & reserve →
Dubai, United Arab Emirates (UAE) Mon - Fri (5 Days) USD 4,100 English See dates & reserve →
Abuja, Nigeria Mon - Fri (5 Days) USD 2,800 English See dates & reserve →
Addis Ababa, Ethiopia Mon - Fri (5 Days) USD 2,400 English See dates & reserve →
Zanzibar, Tanzania Mon - Fri (5 Days) USD 2,400 English See dates & reserve →
Mombasa, Kenya Mon - Fri (5 Days) USD 1,700 English See dates & reserve →
Cape Town, South Africa Mon - Fri (5 Days) USD 3,900 English See dates & reserve →
Johannesburg, South Africa Mon - Fri (5 Days) USD 3,500 English See dates & reserve →
Pretoria, South Africa Mon - Fri (5 Days) USD 3,300 English See dates & reserve →
Kampala, Uganda Mon - Fri (5 Days) USD 1,900 English See dates & reserve →
Lagos, Nigeria Mon - Fri (5 Days) USD 2,500 English See dates & reserve →
Arusha, Tanzania Mon - Fri (5 Days) USD 2,000 English See dates & reserve →
Dar es Salaam, Tanzania Mon - Fri (5 Days) USD 1,900 English See dates & reserve →
Accra, Ghana Mon - Fri (5 Days) USD 3,800 English See dates & reserve →
Naivasha, Kenya Mon - Fri (5 Days) USD 1,700 English See dates & reserve →

Live, instructor-led sessions you can join from anywhere — pick the next start date below.

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CSS-01 Weekend (4 Weeks) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →
CSS-01 Mon - Fri (5 Days) USD 850 Reserve my seat → Reserve team seats →

Our instructor comes to your office — same curriculum and accredited certificate, with case studies built around the work your team actually does.

Team Training

Train your entire team together in a familiar environment for better collaboration

Fully Customized

Content tailored to your industry, tools, and specific business challenges

Cost Effective

Save on travel & accommodation costs when training multiple employees

Flexible Scheduling

Choose dates that work best for your team's availability and projects

How It Works
1
Request a Quote

Tell us about your team size, preferred dates, and training goals

2
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3
We Come to You

Our certified trainer arrives ready to deliver impactful, hands-on training

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About the Course

Organizations do not just want sales activity; they want consultative and solution selling that helps their teams prove commercial relevance, protect margin, and shorten deal uncertainty. To do that, you need to demonstrate discovery discipline, stakeholder mapping, opportunity qualification, objection handling, solution alignment, and account planning, all of which become far more reliable when you apply structured methods rather than improvisation. This course draws on proven sales execution logic, including MEDDICC for qualification discipline, SPIN Selling for discovery depth, and value-based selling practices that keep the conversation anchored to client outcomes.

The course turns scattered selling habits into a repeatable system you can use in live deals. You will practice discovery questioning, stakeholder mapping, solution-fit analysis, account planning, and proposal framing, while being introduced to broader account-based selling and CRM-enabled pipeline management at an operational level. This consultative and solution selling training teaches you how to structure client conversations, document buying criteria, and connect product capabilities to measurable business value so you can advance opportunities with greater confidence. What you will learn: how to diagnose client needs, qualify opportunities with MEDDICC-style discipline, and present solution options that reflect the client’s priorities. You will practice live role-plays, objection handling, and proposal structuring, while learning how to use account plans and value maps to support follow-up actions.

The reality for many sales teams is that buying committees are larger, decision cycles are longer, and internal pressure to hit targets often collides with the need to sell responsibly. This course is designed for professionals who must balance revenue goals, client trust, and internal forecasting discipline under those conditions, whether they work in direct sales, channel selling, consulting, technical sales, or account management. You will leave with practical working outputs that support day-to-day execution instead of abstract theory.


Target Audience

This course is designed for sales professionals who manage discovery, qualification, solution framing, and account growth in complex selling environments.

  • Account Executives managing consultative deal progression and client discovery
  • Business Development Managers qualifying opportunities and shaping first conversations
  • Key Account Managers growing relationships and expanding existing accounts
  • Sales Engineers translating technical capabilities into client-specific solution value
  • Commercial Managers overseeing pipeline quality and proposal discipline
  • Solution Consultants supporting stakeholder analysis and recommendation design
  • Inside Sales Representatives handling high-volume qualification and discovery calls
  • Client Relationship Managers strengthening retention through value-based conversations
  • Sales Directors improving team effectiveness in consultative selling execution
  • Bid and Proposal Managers aligning proposals with buyer needs and evaluation criteria

Course Objectives

This course equips you to plan, execute, and measure consultative and solution selling initiatives that improve qualification, strengthen client trust, and support revenue growth.

  • Assess current opportunities using MEDDICC qualification criteria and CRM pipeline data.
  • Apply SPIN Selling questioning techniques to uncover client pain, impact, and buying triggers.
  • Design stakeholder maps and decision-journey charts for complex B2B deals.
  • Build tailored value propositions and solution narratives from client discovery notes.
  • Evaluate proposals against client requirements, buying criteria, and solution-fit assumptions.
  • Navigate objections, procurement pressure, and multi-stakeholder concerns with evidence-based responses.
  • Implement account plans and opportunity scorecards using CRM workflows and pipeline metrics.
  • Synthesize discovery findings into executive-ready proposal summaries and follow-up action briefs.

Requirements & Prerequisites

Participants should have at least two years of sales, account management, business development, or client-facing experience. A working understanding of pipeline stages, CRM usage, and basic commercial proposal development is recommended. No coding or programming is required. If you bring live account examples, a laptop, and access to your current opportunity notes or CRM fields, you will get more value from the practical exercises.


Local Application and Business Return

How participants can apply the training in local operating conditions, and the return their organisation can plan for.

How participants apply this

Participants apply this course by planning discovery conversations around the client’s business issues, not just product features. They use structured questioning to identify stakeholders, priorities, decision criteria, and risks before shaping a proposal. In day-to-day selling, this means writing clearer account plans, qualifying opportunities earlier, and tailoring recommendations to the customer’s operating context. It also helps teams handle objections more credibly because they can connect the solution to measurable business outcomes. For managers, it creates a more consistent sales process that is easier to coach and review.

Expected ROI

Within 6–12 months, organisations typically see better qualification, fewer low-probability proposals, and stronger conversion in later-stage opportunities. Sales cycles can become more efficient because teams spend less time on deals that are unlikely to close and more time on accounts where the value case is clear. The main commercial benefit is usually improved win quality rather than just more activity, which can support margin retention and repeat business. Leaders also gain cleaner pipeline visibility, making it easier to coach performance and allocate resources.

Training Methodology

This is a practical, outcome-driven course designed to turn consultative and solution selling training into measurable action and credible reporting.

Methodology includes:

  • Calculate opportunity quality using MEDDICC scoring sheets and CRM deal fields.
  • Role-play late-stage buying committee scenarios with procurement and technical stakeholders.
  • Assess call quality with SPIN Selling and a structured discovery checklist.
  • Map stakeholder influence using a decision-center diagram and approval path chart.
  • Analyze case patterns from SaaS, professional services, manufacturing, and telecommunications sales.
  • Build a client-specific value proposition canvas under time and proposal constraints.
  • Challenge current selling habits using pipeline evidence, loss reasons, and conversion benchmarks.

Upcoming Sessions

Next available dates worldwide

Virtual

(Zoom) Training
USD 850
22nd Jun-26th Jun 2026

Nairobi

Kenya
USD 1,600
27th Jul-31st Jul 2026

Kigali

Rwanda
USD 1,900
6th Jul-10th Jul 2026

Dubai

United Arab Emirates (UAE)
USD 4,100
29th Jun-3rd Jul 2026

Abuja

Nigeria
USD 2,800
22nd Jun-26th Jun 2026

Addis Ababa

Ethiopia
USD 2,400
29th Jun-3rd Jul 2026

Zanzibar

Tanzania
USD 2,400
6th Jul-10th Jul 2026

Mombasa

Kenya
USD 1,700
29th Jun-3rd Jul 2026

Cape Town

South Africa
USD 3,900
27th Jul-31st Jul 2026

Johannesburg

South Africa
USD 3,500
6th Jul-10th Jul 2026

Pretoria

South Africa
USD 3,300
20th Jul-24th Jul 2026

Kampala

Uganda
USD 1,900
27th Jul-31st Jul 2026

Lagos

Nigeria
USD 2,500
29th Jun-3rd Jul 2026

Certification

Recognized credentials that advance your career

Participants who complete the Consultative and Solution Selling Training Program earn a Trainingcred Certificate of Achievement, demonstrating professional competence and alignment with global standards in learning and development.

NITA Accredited

Accredited by the National Industrial Training Authority, ensuring programs meet nationally recognized standards of quality and relevance.

CPD Certified

Recognized by the CPD Certification Service, ensuring every program meets internationally benchmarked standards of professional excellence.

Why this course earns its place on your CV

Accredited training, practitioner trainers, and peers on the same career track — the three things real expertise is built on.

Effective Learning & Skill Development

  • Build expertise with structured, outcome-driven learning.
  • Equip individuals and teams with skills that grow with industry needs.
  • Reinforce learning through real-world scenarios, case studies and practical exercises.

Career Growth & Professional Advancement

  • Apply what you learn with a proven methodology that ensures lasting impact.
  • Develop immediately usable skills that translate directly into workplace success.
  • Gain the expertise needed for career advancement and leadership roles.

Training Optimization & Learning Excellence

  • Tailor training to industry-specific challenges and organizational goals.
  • Use data-driven insights and automation to enhance training effectiveness.
  • Evaluate progress and ensure long-term learning success.

Tools and platforms relevant to this field

Examples Viet Nam teams may encounter, and that may be featured in training where they support the confirmed course scope.

3

These are field-relevant examples, not a promise that every tool will be covered. Exact coverage depends on the confirmed course scope, participant needs, and delivery format.

  • Salesforce Sales Cloud Salesforce
    Used to manage leads, opportunities, account plans, and pipeline visibility for consultative selling teams.
  • Microsoft Dynamics 365 Sales Microsoft
    Used for structured account management, opportunity tracking, and sales forecasting in B2B teams.
  • HubSpot Sales Hub HubSpot
    Used by commercial teams to track prospect engagement, record discovery notes, and support follow-up discipline.

Real Results from Real Professionals

Thousands of professionals have transformed their careers through our training programs. Now, it's your turn.

Local market advisory

Course relevance for Viet Nam

A country-specific view of market pressure, regulatory context, and practical business return behind this training.

  • Market context
  • Regulatory fit
  • Business application

Why this course matters in Viet Nam

A market-specific advisory on the operating pressures this course helps teams address.

Consultative and solution selling training matters in Viet Nam because B2B buyers increasingly expect tailored recommendations, stakeholder-aware discovery, and clearer proof of business value rather than generic product pitches. It is especially relevant for sales, account management, business development, presales, and commercial leaders working in competitive sectors where buying decisions are committee-driven and relationship quality affects repeat business. For leaders, the practical decision is whether their teams are equipped to qualify opportunities early, frame value credibly, and protect margins in longer, more complex sales cycles.
Complex B2B buying rewards diagnosis

In Viet Nam’s more competitive B2B environments, consultative selling helps teams uncover operational pain points before recommending a solution, which improves fit and reduces wasted proposals.

Pipeline discipline improves forecast quality

Structured discovery, qualification, and stakeholder mapping make CRM data more reliable, so sales leaders can forecast with greater confidence and intervene earlier on weak opportunities.

Value framing supports margin protection

When sellers can quantify business impact and position outcomes instead of features, they are better placed to defend price, shorten negotiation cycles, and win renewal or expansion business.

This training is timely because many sales teams are under pressure to sell more strategically in digitally enabled, multi-stakeholder buying environments. As remote interactions and data-driven sales management become more common, the teams that can run stronger discovery and solution mapping are less likely to lose deals to better-prepared competitors.

Frequently Asked Questions

Got questions? We've gathered the answers to common queries to help you feel confident and informed.

It is most useful for account executives, business development managers, key account managers, presales engineers, and sales leaders who sell complex offerings. It also helps teams that work with multiple stakeholders or long buying cycles, because the approach improves discovery and proposal quality.

Product selling leads with features and assumes the buyer already knows what they need. Consultative selling starts with discovery, clarifies the client’s problem, and then recommends a solution that is aligned to business outcomes.

Delegates should be able to produce discovery plans, stakeholder maps, opportunity scorecards, value propositions, and account growth actions. These outputs help them apply the method consistently after the classroom session.

Yes, because consultative selling depends on recording better discovery notes, qualification criteria, and next actions in the CRM. That makes pipeline reviews more accurate and helps managers coach deals based on evidence rather than intuition.

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