Consultative Selling Skills Training Course
Are you ready to transform your approach to sales and build more meaningful relationships with your customers? Do you want to learn how to not just sell, but to provide real value through your sales interactions? In this Consultative Selling Skills Training Course, we empowerprofessionals like you with the skills to engage with clients effectively, understand their needs deeply, and provide tailored solutions that lead to long-term partnerships.
| Venue Location | Duration | Language | |
|---|---|---|---|
| Nairobi, Kenya | 5 Days | English | Dates & Prices |
| Mombasa, Kenya | 5 Days | English | Dates & Prices |
| Kisumu, Kenya | 5 Days | English | Dates & Prices |
| Naivasha, Kenya | 5 Days | English | Dates & Prices |
| Nakuru, Kenya | 5 Days | English | Dates & Prices |
| Code | Start Date | End Date | Fee | |
|---|---|---|---|---|
| CSS-03 Filling Fast⚡ | Jul 22, 2024 | Jul 26, 2024 | USD. 680 | Register Individual Register Group |
| CSS-03 Filling Fast⚡ | Aug 26, 2024 | Aug 30, 2024 | USD. 680 | Register Individual Register Group |
| CSS-03 | Sep 23, 2024 | Sep 27, 2024 | USD. 680 | Register Individual Register Group |
| CSS-03 | Oct 21, 2024 | Oct 25, 2024 | USD. 680 | Register Individual Register Group |
| CSS-03 | Nov 18, 2024 | Nov 22, 2024 | USD. 680 | Register Individual Register Group |
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Transform Your Workforce
Learn emerging skills quickly with custom curriculum designed as per your needs.
Why top organizations prefer Trainingcred
- High engagement and outcome-centric learning
- Customized curriculum built with industry leaders, for industry leaders
- Hands-on exercises and industry use cases
- Strong reporting to track learning and calculate training ROI for managers
- Day 1 production ready on the completion of the training
Programs delivered as per your training needs
On Premises
Virtual Instructor-Led
Self-Paced
Blended
Modules Covered, Designed by Experts
Module 1: Foundations of Consultative Selling
- Understanding consultative selling: What is it and why does it matter?
- Transitioning from traditional selling to consultative selling.
- The role of empathy and active listening in consultative sales.
Module 2: Building Rapport with Clients
- Techniques for effective communication and rapport building.
- Understanding client needs through effective questioning.
- Establishing trust and credibility in client relationships.
Module 3: Identifying and Understanding Client Needs
- Tools for needs analysis and identifying client pain points.
- Customizing sales approaches for different types of clients.
- Utilizing feedback and insights to refine sales strategies.
Module 4: Crafting Tailored Solutions
- Developing solution-based selling strategies.
- Aligning product offerings with client needs.
- Presenting solutions in a compelling and persuasive manner.
Module 5: Negotiation and Closing Skills
- Advanced negotiation techniques in consultative selling.
- Handling objections and moving towards closing.
- Strategies for closing deals that create mutual value.
Module 6: Post-Sale Relationship Management
- Maintaining and growing client relationships post-sale.
- Utilizing customer feedback for continuous improvement.
- Techniques for upselling and cross-selling in a consultative approach.
Module 7: Ethical Considerations in Consultative Selling
- Ensuring ethical practices in consultative selling.
- Balancing sales goals with customer-centric approaches.
- Building a reputation for integrity and trustworthiness in sales.
About the Training Course
This course dives into the art of consultative selling, an approach that prioritizes the needs and challenges of the customer to create value and trust. Through this course, you'll learn the techniques and strategies to become a trusted advisor to your clients, using effective communication, problem-solving, and negotiation skills to drive sales success. This course outline is designed to offer a comprehensive and engaging learning experience, integrating practical insights with theoretical knowledge in consultative selling.
Target Audience
This course is ideal for:
- Sales professionals seeking to enhance their selling techniques.
- Account managers aiming to build stronger customer relationships.
- Business development executives focused on long-term client engagement.
- Entrepreneurs and business owners looking to improve their sales approach.
- Any professional interested in mastering consultative selling skills.
Course Objectives
By the end of this course, participants will:
- Understand the principles of consultative selling and its advantages.
- Develop skills to effectively communicate and build rapport with clients.
- Learn techniques for identifying and understanding client needs.
- Gain insights into crafting tailored solutions that address specific customer challenges.
- Master the art of negotiation and closing deals in a consultative manner.
Organizational and Professional Benefits
Organizations will benefit through:
- Enhanced sales strategies focused on building customer relationships.
- Increased customer satisfaction and loyalty.
- Higher sales conversion rates through value-based selling.
- A team skilled in identifying and addressing complex customer needs.
- Long-term business growth from sustainable customer relationships.
Participants will gain:
- Advanced skills in communication and customer engagement.
- Increased confidence in handling complex sales situations.
- Enhanced ability to identify and solve customer problems.
- Improved negotiation and deal-closing abilities.
- A deeper understanding of creating value in sales interactions.
Training Methodology
This course incorporates:
- Engaging lectures with real-life examples from sales experts.
- Interactive role-play sessions to practice consultative selling techniques.
- Group discussions to share experiences and learn from peers.
- Hands-on exercises for developing listening and problem-solving skills.
- Case studies focusing on successful consultative selling strategies.
Upcoming Sessions in International Locations
Certification: Your Badge of Honor!
Upon successful completion of our Consultative Selling Skills Training Course, you won't just walk away with newfound knowledge – you'll also snag a Trainingcred Certificate! This isn't just any piece of paper; it's your golden ticket, showcasing your expertise and dedication in Customer Service, Sales and Marketing.
Tailor-Made Course: Like a Suit, But for Your Brain!
Imagine Consultative Selling Skills Training Course that fits your team's needs as perfectly as a tailor-made suit! That's what we offer with our bespoke training solution. We don't believe in one-size-fits-all; instead, we're all about crafting a learning experience that's as unique as your organization.
How do we do it? By diving deep with a Training Needs Assessment, we uncover the hidden gems – the skills your team already rocks at, the knowledge gaps we need to bridge, and the ambitions soaring in their minds. It's not just training; it's a transformation journey, meticulously designed just for you and your team. Let's make learning personal.
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